Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.
We are looking for a Revenue Operations Manager to partner with the Sales and Account Management organization to drive our growth strategy, optimize our commercial processes at scale, and support data-driven decision making and analysis. This role reports to the Vice President of Commercial Operations.
This position is fully remote.
What you will do:
* Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success
* Develop and use strong logical frameworks and first principles thinking to define, understand, and address both individual and thematic issues as they arise
* Manage ad-hoc data analysis to support Garner's revenue strategy
* Serve as the first point of escalation for issues, questions, and exceptions related to revenue teams
* Integrate people, process, and systems strategies to drive Garner's revenue and strategic objectives
* Establish and track key performance metrics to understand and measure the performance of Garner's revenue organization
* Collaborate with our Salesforce Administrator to optimize tools such as Outreach, Salesforce and HubSpot to support our commercial teams
What you will bring to the team:
* 3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role. Experience at a high-growth startup is a plus.
* MBA or STEM-related advanced degree preferred, business or STEM undergraduate degree required
* Strong analytical skills and the ability to synthesize insights from complex data. High levels of proficiency in Excel. Other analytics tools such as Looker, Tableau, etc are a plus
* Experience designing and implementing processes and workflows at scale for large enterprises or high-growth startups, particularly related to GTM, sales, and marketing
* Strong executive presence and communication skills with ability to present effectively to all levels of the organization including senior executives
* Strong business writing skills with willingness to produce detailed documentation for processes and workflows
* A willingness to "roll up your sleeves" and do whatever is necessary to ensure company success
* A desire to be a part of our mission to improve the U.S. healthcare system